Support Analysts
In order to provide customers with excellent customer support, TDS provides efficient Support Analyst professionals who:

• Demonstrate knowledge and experience supporting Microsoft Windows XP and Windows 2000 Server, Microsoft Office XP, Windows NT and networked PC connectivity.
• Demonstrate experience learning and supporting proprietary business application for clients.
• Use personal knowledge base or perform research using external knowledge bases to troubleshoot and resolve various technical problems in a timely fashion.
• Approach challenges and projects with a sense of ownership, enthusiasm, innovation, professionalism, quality and passion for client service.
• Handle multiple priorities, meet deadlines and work with minimal supervision.
• Can provide extended hours of service as needed.
• Possess excellent written and verbal communication skills to interact with all levels of management and external customers.
• Overall striving to make a difference for your company.